CONNEQT CareTechnology that works, worry-free
Peace of mind for your smart home: proactive monitoring, priority support, and warranty assistance so your system stays secure and reliable
Why CONNEQT Care?
Your smart home is only as good as the people who keep it running. With CONNEQT Care, you get peace of mind knowing your system is always secure, reliable, and supported by experts.
Always-On Reliability
We keep your systems updated, optimized, and performing so things just keep working
Priority Access
Get service when you need it most, without the wait with priority scheduling and faster dispatch windows
Proactive Care
Monitoring and maintenance to fix small issues before they become big problems
Investment Protection
We coordinate warranty replacements and return systems to ensure that you get the right fix, quickly
What's Included
Comprehensive services that keep your home running; from remote help to on-site warranty support
- Priority Support: Faster response times for when you need it most
- Firmware & Software Updates: Security & performance updates, to keep you safe
- Warranty Support: Help with claims and complimentary labor to get you back up fast
- Exclusive Discounts: Reduced labor and hardware pricing
- Remote Assistance: Quick troubleshooting without a visit
- Annual Inspections: Preventative maintenance checks to keep your system at its best
- Equipment Loans: Loaner units while replacements are arranged
Plans & Pricing
We have a range of plans to tailored to match the way you want to protect your home
Essentials
- Annual Inspection
- Software & Firmware Updates
- Priority Remote Support
- Member Discounts
Premium
- Everything in Essentials
- Proactive Monitoring
- Priority Support
- Warranty Support
- Loaner Equipment
Concierge
- White Glove Experience
- Dedicated Technician
- Enhanced Inspections
- Response Windows
- Multiple Properties
Frequently Asked Questions
Quick answers to common questions about CONNEQT Care
You can enroll via our online form or contact us directly. We will evaluate your system and get you set up.
Ready to protect your home?
Sign up for CONNEQT Care today and get priority support, proactive monitoring, and peace of mind.